Supporting students through complaints and appeals processes

Join us as we welcome Ollie Kasper-Hope from Alkhemy, who will run this session.

Combining advice and insight from working with institutions across the HE sector with practical case studies for you to work through, this session will enable you to effectively support students when managing complaints and academic appeals. It will help you to identify and put in place good practice to ensure that you are providing the right structures, information, and support throughout these processes.

This is a follow on session from the Student Services network in October. 

Booking information
Places for IHE Members are free. Non-Member tickets are £75 +VAT. Non-members must register by clicking on 'BUY TICKETS'.
IHE Members can register their place via the Circle Community.